Sales Policy
Effective Date: November 27, 2024
At BlinkTopin, we are committed to delivering high-quality products and excellent customer service to our valued customers. This Sales Policy outlines the terms and conditions for purchasing products from our website, ensuring that your shopping experience is smooth, secure, and transparent. By using our website and making a purchase, you agree to the following terms and conditions.
1. Product Availability
All products listed on our website are subject to availability. We make every effort to ensure that the products displayed on our site are in stock and ready for shipment. However, in the event that a product is out of stock, we will promptly notify you via email. In such cases, we will provide you with alternative options, such as a similar product, the option to place a backorder for the item, or a full refund if no alternatives are available. If you choose to backorder, we will keep you updated on the estimated restocking and delivery time.
2. Pricing
Prices for our products are listed in U.S. Dollars (USD). We reserve the right to update, modify, or correct product prices at any time without prior notice. This includes errors in pricing or discounts. However, the prices for items that are already in your shopping cart at the time of checkout will remain fixed and will not change unless there is an issue with the item (e.g., out of stock, pricing error). BlinkTopin strives to offer competitive prices, and we appreciate your understanding in the case of any necessary adjustments.
3. Order Confirmation
Once you place an order with us, you will receive an email confirmation acknowledging that we have received your order. This email serves as a receipt of your order but does not constitute acceptance of the order. Order acceptance occurs only once the item is processed and shipped. A second shipment confirmation email will be sent to inform you that your order is on its way. If any issues arise with your order, such as stock shortages or other concerns, we will notify you immediately and offer you alternatives or a refund.
4. Payment Methods
We accept a variety of payment methods to ensure a smooth checkout experience. Accepted payment methods include:
- Credit/Debit Cards: Visa, MasterCard, American Express, Discover
- PayPal: Secure online payment processing through PayPal
- Other Payment Methods: Any additional methods available at checkout
All payments are processed securely through a third-party payment gateway, ensuring that your payment information is encrypted and protected. By providing payment details, you authorize BlinkTopin to charge your selected payment method for the full amount of your order.
5. Sales Tax
Sales tax will be calculated based on the shipping address and in accordance with the relevant state tax laws. The tax amount will be displayed on the checkout page before you finalize your order. Customers located outside of New York state may be exempt from certain state-level sales taxes, depending on their location. Please check your local tax regulations for more information.
6. Order Cancellation
We understand that things can change, and you may need to cancel an order. If you wish to cancel your order, please contact us as soon as possible. We process orders quickly, so cancellations can only be accepted if your order has not yet been processed or shipped. If the order has already been shipped, cancellation is not possible, but you can initiate a return once the item arrives at your address, in accordance with our Return and Refund Policy.
7. Shipping & Delivery
We offer standard and expedited shipping options to ensure flexibility for our customers. Shipping rates are calculated based on the size, weight, and destination of your order at the time of checkout.
- Processing Time: Orders are processed within 1-3 business days of receiving payment. Please note that orders placed on weekends or holidays may experience a slight delay.
- Shipping Times: Delivery times vary depending on your location and the shipping method you select. Typically, domestic shipping within the U.S. takes 5-7 business days for standard shipping and 2-3 business days for expedited shipping. International shipping may take longer, and customers are responsible for any customs duties or import taxes that may apply.
- Delays: BlinkTopin is not responsible for delays caused by third-party shipping carriers or customs processing. While we strive to ship orders in a timely manner, factors beyond our control may affect delivery times.
8. Customer Responsibility
It is essential that you provide accurate and up-to-date shipping information at the time of order. Any incorrect or incomplete address may result in delayed or failed deliveries. If an item is returned to us due to incorrect address details, you will be responsible for the additional shipping fees incurred to resend the package. Additionally, if an item is undeliverable because of incorrect information, your order may be canceled.
Please double-check all entered details before confirming your purchase to avoid complications.
9. Promotions and Discounts
From time to time, we may offer special promotions or discounts on selected products. These promotions are subject to specific terms and conditions, which will be clearly stated on our website or in the promotion announcement. Promotions cannot be combined with other offers unless explicitly stated. If a promotion is applied to your order, the applicable discount will be shown at checkout.
Please note that promotions are limited-time offers and may be subject to stock availability. We encourage you to take advantage of special deals while they last.
10. Limited Liability
By purchasing from BlinkTopin, you agree that our liability is limited to the amount paid for the product purchased. BlinkTopin is not responsible for any indirect, incidental, or consequential damages that result from the use or inability to use our products. Our liability does not extend beyond the purchase price of the product, including but not limited to damages for lost profits, loss of data, or any physical damage that may occur during the use of the products.
We encourage all customers to use our products according to their intended purpose and follow all safety guidelines provided by the manufacturer to minimize the risk of harm or damage.
11. Customer Support and Contact Information
At BlinkTopin, we pride ourselves on offering excellent customer support. If you have any questions, concerns, or require assistance regarding our Sales Policy or any other aspect of your shopping experience, please don’t hesitate to contact us. Our customer service team is here to help and provide guidance.
You can reach us using the following contact details:
- Email: info@blinktopin.com
- Phone: (631) 744-9364
- Address: 64 Eastport Dr, Sound Beach, New York
- Website: blinktopin.com
We are available Monday through Friday from 9:00 AM to 6:00 PM EST to address your inquiries. If you contact us outside of these hours, we will respond as quickly as possible during the next business day.
12. Changes to the Sales Policy
BlinkTopin reserves the right to modify or update this Sales Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. By continuing to use our website and making purchases, you agree to the updated Sales Policy. We encourage you to review this policy periodically to stay informed about any changes.
13. Customer Satisfaction
Our goal is to provide you with the best shopping experience possible. If for any reason you are not satisfied with your purchase, please do not hesitate to reach out to us. We are committed to resolving any issues promptly and ensuring that you have a positive experience when shopping with BlinkTopin.
This extended version of our Sales Policy covers all aspects of the shopping experience, providing our customers with clear and transparent guidelines for purchasing, pricing, shipping, returns, and more. We aim to ensure every purchase with BlinkTopin is a smooth and satisfying process.